Refund policy

At GUILTOUT, we prioritize hygiene and food safety. Therefore, returns are limited.

1. Eligible Cases

We offer replacements or refunds only if:

  • Product is damaged in transit
  • Incorrect item is delivered
  • Package is tampered or defective

2. Reporting an Issue

To report an issue, contact us within 48 hours of delivery with:

  • Order ID
  • Clear photos/videos of the issue

📧 info@guiltout.com
📞 9818348137

3. Resolution Options

After verification, we will offer:

  • Replacement of the product, OR
  • Refund to original payment method

4. Refund Timeline

Refunds are processed within 5–7 business days after approval.

5. Non-Returnable Cases

We do not accept returns for:

  • Opened or partially consumed products
  • Change of preference or taste
  • Delay in delivery

6. Quality Assurance

Every GUILTOUT product is:

  • Hygienically packed
  • Quality checked before dispatch

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